BMC Software Releases BMC Application Problem Resolution 7.0

Application Problem Resolution 7.0, a tool that automates application problem resolution processes during development, testing, and support across in the Microsoft Windows/.NET and Java EE environments was released today by BMC Software (NYSE:BMC).

BMC Application Problem Resolution automates the process of finding and resolving software defects and reported issues. It records application execution on both the server and the client-side and captures a synchronized, real-time log of user actions, system events, performance metrics, configuration data, and code execution flow – much like a “black box” flight recorder on-board an aircraft captures a real-time record of a flight.

“The new Tester Console makes it easier for our testing team to capture relevant error details and efficiently communicate them to development. Also, the ability to sync client and server side recordings allows us to further ‘remove hay’ from the stack so our developers can identify root causes and fix problems much faster.” said Dave Ungerleider, VP of development at PHH Mortgage (Mt. Laurel, NJ).

Enhancements for BMC Application Problem Resolution 7.0 include:

• A single, simple view, BMC Application Problem Resolution Tester Console, which enables QA Testers to control BMC Black Box execution and attach logs to defect reports in a mixed Windows and Java EE environment,
• Support for recording of Microsoft Windows Vista, Internet Explorer 7.0, and Microsoft .NET Framework 3.0, and integration with Microsoft Visual Studio Team System,
• Enhancement of BMC Black Box recording technologies and analysis views,
• Ability to record and troubleshoot applications running on the Apache Tomcat application server.

Pricing varies based on the size of the installation. Typical installations usually require an investment in the 100,000's of dollars but the BMC predicts a typical Return on Investment of less than a year. For more information visit www.identify.com or email info@identify.com.